Visit creator public page, i.e. goask.to/@chandra If you see list of creator services, you need to select any. If creator has only one service or "main" service, visiting creator public page you will be already on this service page.
In Make a request section, fill the form and press Send request. If you are not logged in, you will receive confirmation link on the provided email. Press this link to confirm you request. After that you will be redirected to request page, where you can manage it.
Creator may provide option to buy Public license. Price for it is specified by creator. Public license means that you can share bought content anywhere and use it for commercial usage.
If public license is not selected, it means it is Private license - bought content can be used only for personal usage, and it will be watermarked.
During request making, you can select Permanent storage option. It means that your bought content will be stored in you cabinet permanently. Otherwise, it will be deleted after 7 days - you need to download it to save.
Pay per Amount & Pay per Reply service means that content is not pre-created by creator and is made based on you wishes.
There are two pricing models for this type of service:
- Pay per Amount - you pay for content "amount", e.g., video/audio duration in minutes, images amount, text length in chars etc.
- Pay per Reply - you pay just reply in different media formats. Content amount can be any, depending on creator wishes.
Pay per Ready service type means that creator sell already prepared content. You pay for whole this content.
Donation service means that you can donate, specified by creator, amount units, e.g. 5, $10, $50 etc., or/and donate any amount. In addition, you will receive "thanks" content from creator.
This is first tab on the request page, where you can observe all request details, e.g. creator information, expiration, content length, prices etc.
After you have made your request, you need make payment, before this request will not be seen by creator and will not be executed.
Just select payment tab, choose payment method and follow instruction.
After successful payment, creator will get notified about your request. Request can be accepted or declined by creator. In case of decline you automatically will get full refund.
In this tab you will get media content after request completion by creator.
In this tab you can set like or dislike - is seen publicly. And leave message, that is available only creator.
Within any request you can chat with creator to discuss request details.
Pressing Report violation under request, you can send complaint about creator. It will be reviewed by administration and if there will be reasons for refund, you will get it.
Request will be automatically canceled and refunded after max. request execution time plus 12 hours. For example, max. request execution time for certain service is 7 days, so deadline will be after 7 days and 12 hours.
Request will be automatically canceled and refunded after max. request execution time plus 12 hours. For example, max. request execution time for certain service is 7 days, so deadline will be after 7 days and 12 hours.
Creator can cancel request execution in any time, if something unpredictable was happened. In this case will get message from creator and automatic refund.
You can get refund only in following cases:
- Request is declined by creator - during 1 day automatically.
- Request is canceled by creator - during 1 day automatically.
- Request execution is expired - during 1 day automatically.
- In result of rules violation by creator - during 7 working days.
If you signed in to your cabinet, in My Requests you can observe all you requests, press on request to get into request page.
All your media content from all requests you can find in your cabinet inside Media gallery.